Privacy Policy

INTRODUCTION

This Privacy Policy explains how information about you is collected, used, and shared by AirlinePros Agent Info Portal (hereafter “Our,” “We,” or “Us”). This Privacy Policy is intended to inform our users (“User(s)”, “You”, or “Your”) about how we may collect and use the personal information that you provide through your use of and access to our website,  and other services, or when you otherwise interact with us (collectively, the “Services”), the manner in which we may use such information, how we protect it, and the choices available to you regarding our use of your personal information.

We may modify or supplement this Privacy Policy from time to time by posting those changes on this page. Any changes will become effective as of the date of posting. Please review this Privacy Policy often so you are always fully informed of any changes.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us or if you are aware that any personal data, we hold is inaccurate.

This Privacy Policy is binding on all those who access, visit, and/or use the Services, whether acting as an individual or on behalf of an entity.  If you do not agree to be bound by this Privacy Policy, then do not access or use the Services.

This Privacy Policy is part of our Terms and Conditions, which govern your use of the Services. By using the Services, contacting us to inquire about the Services, or otherwise providing us with information, you consent to our Privacy Policy and agree to our Terms and Conditions.

The Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, and are not responsible for their privacy statements. When you leave the Services, we encourage you to read the privacy policy of every website you visit.

Depending on your location, you may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, please refer to the applicable section below.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us as directed below.

Interpretation and Definitions

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural:

  • Account means a unique account created for you to access our Service or parts of our Service
  • Entity referred to as either “the Company”, “We”, “Us” or “Our”) refers to AirlinePros Agent Portal.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website containing the details of Your browsing history on the website among its many users.
  • Device means any device that can access the Service such as computer, a cellphone, or a digital tablet
  • Service refers to the Website
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third party companies or individuals employed by the Company to facilitate the Service or to assist the Company in analyzing hoe the Service is used.
  • Third-Party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service
  • Usage Data refers to data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)
  • “You” mean the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service as applicable

Collecting and using your personal data

While using our service We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify you, personally identifiable information may include, but is not limited to:

  • First and Last name
  • Address, State, Province, ZIP/postal code, City
  • Telephone number
  • Email address
  • Social media account ID
  • Any other information you provide when you communicate
  • If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Usage Data

Usage Data is collected automatically when using the Service

Usage Data may include information such as Your Device’s internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that You visit, the time and date of Your other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access The Service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies and Browser Cookies. A cookie is a small file placed on your device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being seen However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies our Service may use Cookies.

Flash Cookies. Certain features of our Service may use local stored objects (Or Flash Cookies) to collect and store information about Your preferences on Your activity on our Service Flash Cookies are not managed by the same browser settings as those for Browser Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as Web Beacons (also referred to us as gifs., pixel tags, and single-pixel gifs) that permit the Company for example to count users who have visited those pages or opened an email and for other related website statistics (for example recording popularity of a certain section and verifying system and server integrity).

Managing Your Preferences

In order to opt-out of the Tracking Technologies we utilize in the Services, you may do so by selecting ‘Unsubscribe’ from our mailing services. This will ensure that you will no longer be receiving targeted emailers and newsletters, and other marketing collaterals sent on behalf of our clients.

Use of Personal Data

The company may use personal data for the following purposes:

Our legal basis to use your data, where one is required to be provided by applicable law, is as follows:

  • as record keeping to substantiate our compliance with the law;
  • where you have provided consent as appropriate under applicable law; and
  • necessary for legitimate interests such as marketing that you have not previously objected to receiving.

Not providing Personal Data may prevent us from providing you with the requested information and carrying out transactions. However, you can always exercise control over our use of Personal Data for direct marketing and you can control the use of cookies on our site.

We may share Your personal information in the following situation

  • With Suppliers: We may share your Personal Data with airlines, hotels, car rental agencies, or other involved third parties. Please refer to the websites of third-party suppliers for their Privacy Policies.
  • For business transfers: We may share or transfer Your personal information in connection with or during negotiations or any merger sale of Company assets, financing, or acquisition of all or a portion of Our business to another company
  • With Affiliates: We may share Your information with Our affiliates in which case we will require those affiliates to honor this Privacy Policy Affiliates include Our parent company and any other subsidiaries, joint ventures, or that under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register to a Third-Party Social Media Service, Your contact on the Third Party Social Media Service may see Your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with you, and view Your profile.
  • With Your consent: We may disclose Your personal information to any other purpose with Your consent.

Retention of Your Personal Data

We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Transfer of Personal Data

Your information, including Personal Data is processed at the Company’s operating offices and in any other places where the parts involved in the processing are located. It means that the information may be transferred to – and maintained on –computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information,

Disclosure of Personal Data

  • Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred in connection with that transaction. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Certain countries and regions allow us to process personal information on the basis of legitimate interests. If we collect and use your personal information in reliance on our legitimate interests (or the legitimate interests of any third-party), this interest will typically be to operate or improve our platform and communicate with you as necessary to provide our services to you, for security verification purposes when you contact us, to respond to your queries, undertaking marketing, or for the purposes of potentially detecting or preventing unauthorized activities, to protect our rights, privacy, safety, or property, and/or that of our affiliates.

We may in some cases use automated decision-making, such as assessing fraudulent transactions or suspicious activity on our site by using a fraud tool management system. Automated decisions may be made by putting your personal information (in an encrypted form) into a system and the decision is calculated using automatic processes. Post such assessment, if you pose a fraud risk, our site may restrict your attempt to make any transaction with us.

  • Law enforcement

Under certain circumstances, The Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g a court or a government agency)

  • Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to

  • Comply with legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

 

Security of Personal Data

The Security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

We recognize the importance of children’s safety and privacy. The Services are not designed to attract children and are not intended for use by any children under the age of 13. We do not request, or knowingly collect, any personally identifiable information from children under the age of 13. Minors under the age of 18 (but older than 12) may use the Services only under the supervision of a parent or legal guardian who agrees to be bound by our Terms and Conditions.  If you are the parent or guardian of a child under 13 who has provided her or his information to us, please contact us at [EMAIL] to request the deletion of that information

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of or located within the European Economic Area (EEA), you have certain additional data protection rights. These rights include:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personal information.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

 

Legal Basis for Processing Personal Information Under GDPR

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.

We may process your personal information because:

  • We need to perform a contract with you;
  • You have given us permission to do so;
  • The processing is in our legitimate interests, and it is not overridden by your rights; or
  • To comply with the law.

 

Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is data collected automatically either generated by the use of the Services or from the Services’ infrastructure itself (for example, the duration of a page visit). Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Services or we are legally obligated to retain this data for longer periods.

 

Transfer of Information

Your information, including personal information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer data, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Personal Information

Disclosure for Law Enforcement – Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

We may disclose your personal information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Services
  • To protect the personal safety of users of the Services or the public
  • To protect against legal liability

 

Security of Information

The security of your personal information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Please note that we may ask you to verify your identity before responding to such requests.

Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope that we can assist with any queries or concerns you may have about our use of your personal information first.

For more information, please contact your local data protection authority in the EEA.

 

STATE PRIVACY RIGHTS

Under some U.S. state laws residents may have the rights listed below:

  • Right to Know: The right to request the personal data that we collect, uses or discloses and information about our data practices;
  • Right to Request Deletion: The right to request that we delete the personal data we have collected about a user;
  • Right to Opt-Out of Data Sales: The right to restrict the sale to third parties of a user’s personal data that we have collected;
  • Right to Non-Discrimination: The right to not be discriminated against for exercising any of these rights;
  • Right to Correct Information: The right to update or correct the personal data that we collect;
  • Right to Limit Use or Disclosure of Sensitive Personal Information: The right to limit the use and disclosure of Sensitive Personal Information (as defined under the CPRA);
  • Right to Access Information Related to Automated Decision Making: The right to inquire about our logic involved in automated decision-making applied to personal data we collect; and
  • Right to Opt-Out of Automated Decision-Making Technology: The right to request a user’s removal from having automated decision-making applied to a user’s personal data that we collect.

To request further information pursuant to a user’s “right to know” or to request deletion of personal data pursuant to the user’s “right to request deletion”, please contact us at info@airlinepros.com.

Only a user or an authorized agent may make a request related to such user’s personal data. Note that to respond to a user’s requests to access or delete personal data as outlined in applicable state laws, we must verify the user’s identity.

Changes to this Privacy Policy

We may update Our Private Policy from time to time. The updated policy would be available on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you may write to us at:info@airlinepros.com

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