SESSION 02, Zambia

22 Nov 2024 - Day 2

  • Breakfast

  • Registration

  • FCPA Revisited and Reinforced

    Presented by ACHMA ASOKAN

    Overview of the FCPA: Review the Foreign Corrupt Practices Act (FCPA) and its importance in maintaining ethical standards in international business operations.

    Open Forum: Share your real-world experiences. How would you address these to ensure we do not violate FCPA?
    Use Case: Example of how AirlinePros addressed a recent challenge to FCPA compliance.

  • Effective Leadership

    Presented by TOM WINDMULLER

    Defining Leadership: The essential qualities of effective leaders.
    Building Cohesion: Strategies for fostering a cohesive team environment.
    Encouraging Collaboration: Techniques for promoting collaboration and teamwork.
    Leadership Styles: Different leadership styles and their impact on team dynamics.

  • Tea Break

  • Emotional and Cultural Intelligence for Effective Global Collaboration

    Presented by TOM WINDMULLER

    Understanding Emotional Intelligence in a multicultural setting.
    Cultural Awareness: understanding diverse cultural norms can enhance collaboration and reduce misunderstandings.
    Strategies for Collaboration: Strategies for fostering emotional and cultural intelligence.
    Impact on Team Dynamics: How emotional and cultural intelligence contribute to stronger team cohesion, improved communication, and more effective problem-solving.

    Open Forum: Discuss a time when you faced cultural and communication challenges with a difficult or misunderstood colleague or client. How did you address, or could you have addressed the issue to improve the relationship and move forward?

  • Lunch Break

  • The AirlinePros Business Model

    Presented by ACHMA ASOKAN

  • Overview and Roles of the Companies in our Organization

    Presented by ACHMA ASOKAN

    AirlinePros Inc
    AirlinePros International
    AirlinePros India Shared Services Center
    AirlinePros Joint Ventures: Ownership, responsibilities (including compliance).
    AirlinePros Points of Sale Partnerships: Strategic importance.

  • Corporate Governance & Compliance

    Presented by ACHMA ASOKAN

    Structure and policies guiding the various companies and their operations and compliance requirements.

  • AirlinePros from 40,000

    Presented by XAVIER MASULE

  • Revenue Share and Service Model

    Presented by XAVIER MASULE

    Overview of money flow, roles, responsibilities, expectations, and empowerment.

  • Product overview

    Presented by SHREYAS NANAVATI

    GSA Servicing Partner: Revenue share, workflows, tasks, deadlines, and service standards for service delivery.
    ARC BSP Services Program: Revenue share, workflows, tasks, deadlines, and service standards.
    Business Development: Revenue share, working with business development.
    Contracting and Referral Partner Opportunities: Revenue share, expectations, and collaboration approaches.
    Case of the Contracting Partner: “I’m AirlinePros, but I do not have a client”

  • Tea Break

  • Communication, Collaboration, Automation, A.I. and the future of tech in AirlinePros

    Presented by ANIL MATHEW ASOKAN

  • SIGHTSEEING LUSAKA BY BUS

  • Dinner

Enhancing global cohesion and streamlining services

We live in an interconnected world where corporate training plays a pivotal role in fostering global cohesion and boosting productivity. AirlinePros Regional Assembly is aimed at equipping our team members across our offices all over the world with the skills and knowledge to navigate diverse cultural landscapes, and ensuring seamless operations across international borders.

What makes good leaders? Thomas Windmuller, aviation expert and consultant with AirlinePros International, continued his theme for the ARA sessions by talking about effective leadership – what defines leadership, and essential qualities of effective leaders. Windmuller went on to elaborate in detail how to encourage collaboration, build cohesion – techniques of promoting teamwork and building cohesion for better work culture and productivity. Understanding emotional intelligence in a multicultural setting – key to working together for a leading GSA like AirlinePros – was one of the highlights of his presentation.

Group CEO Achma Asokan gave an overview of the FCPA – the Foreign Corrupt Practices Act and its importance in maintaining ethical standards in international business operations. Revenue Share and Service Models were presented by our Global CFO, Xavier Masule while CEO Shreyas Nanavati did a product overview presentation – covering our various services programs like ARC and BSP, business development, contractual and referral partner opportunities among others.

All the sessions were well-structured emphasizing team collaboration, effective communication, and strategic problem-solving—skills vital for the aviation industry, where precision and unity are non-negotiable. With a focus on bridging cultural and operational gaps, these sessions prepare teams to work cohesively, even in high-pressure scenarios.

The Zambia edition – as with upcoming one in Panama next month – aligns teams with organizational goals and instils a sense of shared purpose, driving both individual and collective growth. By cultivating a workforce that values diversity and collaboration, AirlinePros International intends to streamline operations and enhance customer satisfaction on a global scale.

Vinu Baby
Vinu BabyCEO, API SERVICE CENTER , & COMMERCIAL PLANNING​
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"Corporate training and team-building exercises like the AirlinePros Regional Assembly sessions are vital to any organization’s success. They foster collaboration, enhance communication, and build trust among team members, creating a cohesive and motivated workforce. Our support services amplify these by streamlining operations and encouraging a culture of efficiency and resourcefulness. Working together, we can equip our team members with the skills and mindsets to innovate and achieve collective goals. A well-trained team that works in harmony not only boosts productivity but also strengthens the foundation of a sustainable, thriving AirlinePros poised of greater heights."

Venue

Zuri Resort and Spa

Kumarakom, Kerala, India

November 7 – 10, 2024.

Ciela Resort

Lusaka, Zambia

November 21 – 24, 2024.

 

 

 

Coming soon

AirlinePros Regional Assembly

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