South African Airways’ grand opening of new office in Lusaka

Dignitaries and distinguished guests at the opening of SAA office. Details in the press release below.*

Lusaka, Zambia: South African Airways (SAA) opened its new office at Arcades Shopping Mall, Lusaka, in a grand event attended by key stakeholders, including senior government officials, members of the diplomatic corps, business leaders, and other distinguished guests. The occasion signifies SAA’s continued commitment to enhancing service delivery and strengthening its presence in Zambia.

Among those who graced the event were senior dignitaries, including Engr. Nkumbu Siame, Director of Transport at the Ministry of Transport and Logistics, who delivered a speech on behalf of Hon. Eng. Counsel Museba Frank Tayali, Minister of Transport and Logistics, who was unable to attend due to prior commitments. In his address, Engr. Nkumbu Siame highlighted the significance of SAA’s renewed presence in Zambia.

“The return of South African Airways to Zambia is a testament to the resilience of the aviation sector,” said Engr. Nkumbu Siame. “This is not just about business expansion but also a reaffirmation of the confidence SAA has in Zambia’s aviation industry and economic potential. Our Government is committed to fostering an environment that supports aviation growth, enhances connectivity, and ultimately benefits the Zambian people.”

Speaking at the launch, Mrs. Mildred Chalikulima, Country Manager for South African Airways in Zambia, emphasized the airline’s mission to provide seamless travel solutions and world-class service to customers. “The opening of this new office is a reflection of our dedication to delivering excellence,” she said. “We are strategically positioned to better serve our customers, enhance accessibility, and strengthen ties with our trade and business partners. SAA remains committed to supporting Zambia’s aviation landscape and facilitating regional connectivity.”

Mrs. Hellen Ngwira Mwamba, General Manager of AirlinePros Zambia, the General Sales Agent for SAA, also addressed the audience, reinforcing the importance of this milestone. “This new office represents more than just a location – it symbolizes growth, accessibility, and progress,” Mrs Mwamba said. “We are honoured to be managing commercial operations of SAA in Zambia and we are committed to ensuring that this partnership flourishes. This is a huge responsibility that SAA entrusted AirlinePros with and we appreciate the recognition and trust that SAA placed on us. Our dedicated team is ready to serve our customers and provide seamless travel experiences.”

The launch event served as a platform to celebrate the enduring partnership between South African Airways and Zambia. Guests had the opportunity to tour the new office space, interact with the airline’s leadership team, and reaffirm their commitment to fostering stronger business and tourism ties between Zambia and South Africa.

With the successful opening of its new office, South African Airways continues to strengthen its position as a leading airline in the region, dedicated to connectivity, service excellence, and sustainable aviation growth.

For further inquiries: Email: LUNReservations@flysaa.com | Ph: +260 773029100

*From left to right:

1. Mr. Evans Muhanga – Permanent Secretary, Ministry of Tourism

2. Mrs. Mildred Chalikulima – Country Manager, South African Airways

3. Engr. Nkumbu Siame – Director (Transport), Ministry of Transport & Logistics

4. Mrs. Hellen Ngwira Mwamba – General Manager, AirlinePros Zambia

5. H.E. Saa’d Cachaila – South African High Commissioner

6. Mrs. Terry-Anne Pickard – CEO, Travelport Zambia / Zimbabwe

7. Mrs. Ngoza Matakala – Managing Director, Zambia Airports Corporation

About South African Airways

Established in 1934, South African Airways is South Africa’s national flag carrier and one of the leading airlines in Africa. Based out of the OR Tambo International Airport in Johannesburg, South African Airways operates a modern fleet of environmentally friendly aircraft and has come to be known for its excellent service and punctuality. It is a member of the Star Alliance, and thus able to ensure a smooth travel experience through partnerships with other leading international airlines. One of the top 100 airlines in the world, South African Airways has earned a reputation for safety and customer satisfaction, and been awarded the ‘Cleanest Airline in Africa 2024’ by SKYTRAX.

About AirlinePros International

AirlinePros International is an award-winning leader and a trusted choice in airline representation, distribution, and commercial solutions. With over 60 global points of sale and a collective aviation experience of over half a millennium, we facilitate airlines’ access to new markets and support their sales and distribution. Our expertise covers the entire spectrum of the industry including airlines, airports, travel service providers, aviation regulatory bodies, and associated industry facilitators. Backed by a culture of integrity, passion, true dedication, and quality partnerships, we ensure the success of our over 70 airlines and travel partners worldwide.