Ural Airlines offers a frequent flyer program, Wings, to reward its loyal passengers with points that can be redeemed for flights, upgrades, and other benefits. This program enhances the customer experience by providing additional value and incentives for repeat travelers. The airline has a codeshare partnership with OJSC Turkmenistan Airlines to provide more seamless travel experiences by connecting passengers to additional destinations through the partner airlines.

With effective check-in desks, priority services for business class guests, and well-maintained airport lounges that offer a relaxing setting before departures, the airline guarantees a seamless and pleasant experience at the airport. The airline is committed to reducing its environmental footprint. They actively promote eco-friendly practices, such as implementing fuel-efficient aircraft and reducing waste generation.

Ural Airlines provides connections to destinations across Europe, Asia, and the Middle East, facilitating both leisure and business travel. Known for its dedication to safety, reliability, and customer satisfaction, Ural Airlines has consistently worked towards expanding its network and fleet, thus contributing to the robust connectivity within Russia and beyond. Its commitment to service and strategic route development has made it a preferred choice for many travelers navigating the expansive territories of Russia and exploring international locales.