Shandong Airlines has partnered with other airlines which includes Mandarin Airlines, Air India, Eva Air, Uni Airways, Air China, China Airlines, China Southern Airlines, Delta Airlines, Shanghai Airlines, Hahn Air, Japan Airlines, JSC Air Astana, Korean Air, Royal Dutch Airlines, Kenya Airways, Xiamen Airlines, China Eastern Airlines, Kenya Airways, Air Macau, Nippon Airways, Qatar Airways, Singapore Airlines, Thai Airways International, Turkish Airlines, Asiana Airlines, Shenzhen Airlines, and Lucky Air.

The airline is known for safety standards and has maintained a safe flight record for 27 consecutive years, for which it has received four of the top safety awards from the Civil Aviation Administration of China – the Golden Goose Cup and Golden Eagle Cup – as well as the Four-Star Award for Air Safety from the CAAC.

PhoenixMiles, the loyalty program is made for all the Air China family carriers including Air China, Shenzhen Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines, and Beijing Airlines other than Shandong Airlines. This loyalty program allows passengers to earn mileage from numerous partners which can be redeemed for award flights, award upgrades, and products from the airline’s online store.

Shandong Airlines operates a comprehensive network encompassing more than 290 domestic, international, and regional routes. Every week, the airline serves several flights to over 80 major and medium-sized cities. Additionally, it has established routes to neighboring countries such as South Korea, Japan, Thailand, India, and Cambodia as well as to regions including Taiwan and Hong Kong.