Air Niugini to Implement New Passenger Service System

Air-Niugini header2Effective September 30, 2017, Papua New Guinea’s flag carrier Air Niugini will launch its new passenger service system. The migration of the new Passenger Service System (PSS), Sabre Airlines Solution, will be a significant milestone.
“Air Niugini will continue to inform its customers through regular updates, and highlight any key features on the website, as the transition phase moves closer,” said Air Niugini Chief Executive Officer Simon Foo. “The transition to the new passenger service system presents a significant milestone, involving many Air Niugini staff and partners across the network. Therefore, we encourage our customers to take note of the guidelines, advice, and updates, as this will help to reduce any potential disruption to travel plans.”
The Air Niugini project team on the new PSS, has been working with partners and stakeholders to ensure a smooth transition process, allowing customers a new and enhanced experience. Whilst the transition will commence from the early hours on September 30 through the evening of the same day, there may be disruptions in accessing bookings and seat availability. Air Niugini sales staff and travel agents will be unable to redeem, change, or make new bookings between the hours of 3am and 3pm on September 30, 2017.
On Sunday, October 01, 2017, Air Niugini’s new Passenger Service System will be live and fully operational.
To ensure any disruption to travel is kept at a minimum, Air Niugini requests passengers traveling on October 01 to arrive at the airport at least 4 hours prior to scheduled departure time.
According to Foo, the decision to engage Sabre Airlines Solution, has enabled Air Niugini to take advantage of the enhanced technology, and business improvement initiatives, reducing costs, and deliver improved customer service and experience to travelers.
Saber Airlines Solution has been in Asia Pacific for over two decades, and will continue to invest in smart technologies that capture new opportunities, and address existing challenges.