Agent's Corner

  • Avianca operates from multiple bases, primarily focusing on its hub at El Dorado International Airport (BOG) in Bogotá, Columbia’s capital and largest city, and a secondary base in Medellín (José María Córdova International Airport – MDE) – also in Colombia.
  • Uses a fleet of +189 aircraft featuring the highest safety equipment and latest technology.
  • Star Alliance membership provides access to more than 191 countries and 1,300 airports.
  • Fare types include basic (travel light); classic (more benefits); flex (more flexibility); and business (more comfort).
  • Customers can record their flight data to calculate and offset their carbon footprint.
  • Join the lifemiles loyalty programme for free.
  • Members earn miles on classic, flex, and business fares. The higher the ticket price, the more miles one earns! Members also earn by staying at partner hotels and shopping with various lifemiles partner brands. Similarly, it’s possible to redeem miles with avianca, Gol and partner airlines of the Star Alliance. Elite status offers premium benefits.
  • There are lounges for international flights in Bogotá and San Salvador.
  • Customers flying from Madrid Airport (Adolfo Suárez Madrid Barajas), Barcelona (Josep Tarradellas Barcelona-El Prat), or London (Heathrow) in Business Class have free Fast Track access at security checks, reducing wait times.
  • The airline offsets an average of 617,000 tons of C02 annually through various social and environmental projects. This includes the carbon footprint of all flights within Colombia.
  • Avianca has established a new interline agreement with Air Europa, applicable for travel to various destinations in Spain, Italy, Portugal, Germany, and the Netherlands.

Business Class: On Americas flights, Business Class seats are located in the front rows and offer extra recline, extra space, charging ports, and access to on-board entertainment (via personal devices on single-aisle aircraft and integrated systems on dual-aisle models).

In INSIGNIA, avianca’s new Business Class experience to and from Europe, seats fully recline to 180°. Plus, the airline offers extra comfort items and benefits.

Book (round-trip) Business Class on the following routes*:

  • Bogotá – Toronto, Washington, New York, Boston, Miami, Mexico City, São Paulo, Rio de Janeiro, Montevideo, Buenos Aires (Ezeiza and Aeroparque), Santiago de Chile, Asunción, Orlando, Montreal, Fort Lauderdale, Chicago, Georgetown, Lima, and Panama City.
  • Medellín – New York, Lima, Santiago de Chile, Buenos Aires (Ezeiza), and São Paulo.
  • San Salvador – Bogotá, Medellín, Washington, New York, Los Angeles, San Francisco, Panama City, Mexico City, and Lima.

*Correct at the time of going to print. Subject to change.