Agent's Corner
- Avianca’s main hub is the El Dorado International Airport (BOG) in Bogotá, Colombia’s capital and largest city, with a secondary base in Medellín (MDE) also in Colombia.
- The airline’s fleet comprises around 189 aircraft. It is also a member of the Star Alliance.
- Flexible fare types include: basic (travel light); classic (more benefits); flex (more flexibility); and business (more comfort).

- Customers can join the Lifemiles loyalty programme for free. Miles are awarded based on ticket value.
- For international flights, avianca has airport lounges in Bogotá and San Salvador.
- Business Class customers flying via Madrid, Barcelona, and London have free Fast Track access at security checks, reducing wait times.
- Avianca recently finalised an interline agreement with Air Europa that enables convenient connections across Spain, Italy, Portugal, Germany, and the Netherlands.
- INSIGNIA is avianca’s new Business Class experience to and from Europe. Among other benefits and perks, cabins feature lie-flat seats that recline 180 degrees.
- Avianca offsets hundreds of thousands of tons of C02 annually through various social and environmental projects. The airline has a fun tool to calculate and offset your customer’s carbon footprint here: https://avianca.chooose.today/
