Brunei’s flagship carrier Royal Brunei Airlines (RB) has been recognized as a winner in the 2018 TripAdvisor Travelers’ Choice™ awards for Travelers’ Choice Economy Class – Asia and Travelers’ Choice Regional Airlines- Asia.
On April 11, 2018, TripAdvisor announced the winners of its annual Travelers’ Choice awards for airlines. The travel planning and booking site has highlighted the world’s top carriers are determined based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period. The reviews rates carriers on factors such as customer service, cleanliness, check-in and boarding, legroom, seat comfort, value for money, in-flight entertainment and food and beverage.
“The entire team at Royal Brunei Airlines is extremely proud of this achievement. We would like to thank our guests for their continuous support and recognition of the improvements we have made in our products and services. I also would like to thank our staff for their dedication and hard work on the ground and in air that has allowed us to reach this milestone. We look forward to continuing to surprise and delight our guests and to feature amongst the best in the world,” said Karam Chand, CEO at Royal Brunei Airlines.
“We’re thrilled to recognize the global TripAdvisor community’s favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences,” commented Bryan Saltzburg, Senior Vice President and General Manager for TripAdvisor Flights. “As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travelers’ Choice awards for airlines recognize the carriers that exceed passenger expectations and receive top marks from travelers.”