Presented by ACHMA ASOKAN
Overview of the FCPA: Review the Foreign Corrupt Practices Act (FCPA) and its importance in maintaining ethical standards in international business operations.
Open Forum: Share your real-world experiences. How would you address these to ensure we do not violate FCPA?
Use Case: Example of how AirlinePros addressed a recent challenge to FCPA compliance.
Presented by TOM WINDMULLER
Defining Leadership: The essential qualities of effective leaders.
Building Cohesion: Strategies for fostering a cohesive team environment.
Encouraging Collaboration: Techniques for promoting collaboration and teamwork.
Leadership Styles: Different leadership styles and their impact on team dynamics.
Presented by TOM WINDMULLER
Understanding Emotional Intelligence in a multicultural setting.
Cultural Awareness: understanding diverse cultural norms can enhance collaboration and reduce misunderstandings.
Strategies for Collaboration: Strategies for fostering emotional and cultural intelligence.
Impact on Team Dynamics: How emotional and cultural intelligence contribute to stronger team cohesion, improved communication, and more effective problem-solving.
Open Forum: Discuss a time when you faced cultural and communication challenges with a difficult or misunderstood colleague or client. How did you address, or could you have addressed the issue to improve the relationship and move forward?
Presented by ACHMA ASOKAN
Presented by ACHMA ASOKAN
AirlinePros Inc
AirlinePros International
AirlinePros India Shared Services Center
AirlinePros Joint Ventures: Ownership, responsibilities (including compliance).
AirlinePros Points of Sale Partnerships: Strategic importance.
Presented by ACHMA ASOKAN
Structure and policies guiding the various companies and their operations and compliance requirements.
Presented by XAVIER MASULE
Presented by XAVIER MASULE
Overview of money flow, roles, responsibilities, expectations, and empowerment.
Presented by SHREYAS NANAVATI
GSA Servicing Partner: Revenue share, workflows, tasks, deadlines, and service standards for service delivery.
ARC BSP Services Program: Revenue share, workflows, tasks, deadlines, and service standards.
Business Development: Revenue share, working with business development.
Contracting and Referral Partner Opportunities: Revenue share, expectations, and collaboration approaches.
Case of the Contracting Partner: “I’m AirlinePros, but I do not have a client”
Presented by ANIL MATHEW ASOKAN
Enhancing global cohesion and streamlining services
We live in an interconnected world where corporate training plays a pivotal role in fostering global cohesion and boosting productivity. AirlinePros Regional Assembly is aimed at equipping our team members across our offices all over the world with the skills and knowledge to navigate diverse cultural landscapes, and ensuring seamless operations across international borders.
What makes good leaders? Thomas Windmuller, aviation expert and consultant with AirlinePros International, continued his theme for the ARA sessions by talking about effective leadership – what defines leadership, and essential qualities of effective leaders. Windmuller went on to elaborate in detail how to encourage collaboration, build cohesion – techniques of promoting teamwork and building cohesion for better work culture and productivity. Understanding emotional intelligence in a multicultural setting – key to working together for a leading GSA like AirlinePros – was one of the highlights of his presentation.
Group CEO Achma Asokan gave an overview of the FCPA – the Foreign Corrupt Practices Act and its importance in maintaining ethical standards in international business operations. Revenue Share and Service Models were presented by our Global CFO, Xavier Masule while CEO Shreyas Nanavati did a product overview presentation – covering our various services programs like ARC and BSP, business development, contractual and referral partner opportunities among others.
All the sessions were well-structured emphasizing team collaboration, effective communication, and strategic problem-solving—skills vital for the aviation industry, where precision and unity are non-negotiable. With a focus on bridging cultural and operational gaps, these sessions prepare teams to work cohesively, even in high-pressure scenarios.
The Zambia edition – as with upcoming one in Panama next month – aligns teams with organizational goals and instils a sense of shared purpose, driving both individual and collective growth. By cultivating a workforce that values diversity and collaboration, AirlinePros International intends to streamline operations and enhance customer satisfaction on a global scale.
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