STARLUX Airlines operates an all-Airbus fleet of A321neo, A330, and A350 aircraft that have an average age of 2.4 years. The interiors of these aircraft are fitted with state-of-the-art amenities and elegant designs that resonate with the airline’s luxury aesthetic. Each aircraft is designed to enhance the passenger experience, featuring mood lighting, spacious seating, and high-quality in-flight entertainment systems. Business class cabins offer lie-flat seats and gourmet meal services, setting the standard for luxury travel in the skies. The cabin crew, trained extensively in hospitality, have been carefully selected to deliver personalized and attentive service, aiming to make each journey memorable. The airline’s commitment to an exceptional customer experience is evident from the ground up, with premium lounges and expedited check-in services that cater to the needs of discerning travelers.

STARLUX places a significant emphasis on service excellence. The airline utilizes advanced technologies to enhance operational efficiency and customer satisfaction. This includes a sophisticated booking system and a user-friendly mobile app that provides passengers with seamless service from booking to boarding. Moreover, STARLUX is keen on integrating sustainable practices into its operations, aiming to reduce its environmental footprint through modern aircraft and efficient flight operations. It has undergone the IATA Operational Safety Audit and been duly certified as an international airline that meets the highest possible standards of safety worldwide. Innovation is also at the heart of STARLUX Airlines’ operations, with its frequent flyer program COSMILE offering a host of varied benefits, such as upgrades, lounge access, and priority boarding.

Despite the challenges posed by its launch coinciding with the global COVID-19 pandemic, STARLUX Airlines has demonstrated remarkable adaptability. It adjusted its operations and safety protocols to ensure passenger safety and comfort, reaffirming its commitment to high standards even in difficult times. STARLUX Airlines aims to become a leader in the luxury airline market, continuously enhancing its services and expanding its route network. The airline’s vision extends beyond immediate horizons, focusing on sustainable growth and an unwavering commitment to delivering luxurious and unforgettable flying experiences to its passengers. With the name being derived from the Chinese characters 星宇, the 星 star character and the 宇 universe character collectively symbolize the company’s hope to soar into the universe without limits.

*The star character 星 is a tribute to Chang Kuo-wei’s father Chang Yung-fa, a mariner who navigated with the help of the stars in an era without GPS, and later founded the Evergreen Group, which is now one of the top ten shipping firms in the world.